At D’bebé we are committed to your satisfaction. If you are not completely happy with your purchase, we are here to help!
Returns
We offer a 7-day return policy on all items purchased from our website.
To be eligible for a return, your item must be unused and in the same condition that you received it, with all original labels, stickers, and packaging.
To initiate a return, please visit our website and fill out the online return form. Once your return is approved, you will receive a return shipping label via email.
You are responsible for the cost of return shipping.
Once we receive your returned item, we will inspect it and process your refund within 7 business days. Refunds will be issued to the original method of payment.
Exchanges
We only offer exchanges for defective or damaged items.
To initiate an exchange, please follow the same steps as above for returns.
In the online return form, please select “exchange” as the reason for your return.
Once we receive your returned item, we will inspect it and send you a replacement item within 7 business days.
Gifts
If you received a gift from our website and you would like to return it, you will need to provide the gift giver’s name and order number.
You will receive a gift credit or coupon for the value of your return.
The gift giver will be notified of your return.
Shipping
We offer free shipping on all orders over ₹500.
Orders under ₹500 will have a shipping fee of ₹50.
We ship all orders within 48 hours of receiving your order payment (including weekends).
You will receive your order within 3-7 business days of shipment.
Contact Us
If you have any questions about our refund policy, contact us at contact@dbebe.in.