Refund Policy
At D’bebé we are committed to your satisfaction. If you are not completely happy with your purchase, we are here to help!
Returns
- We offer a 7-day return policy on all items purchased from our website.
- To be eligible for a return, your item must be unused and in the same condition that you received it, with all original labels, stickers, and packaging.
- To initiate a return, please visit our website and fill out the online return form. Once your return is approved, you will receive a return shipping label via email.
- You are responsible for the cost of return shipping.
- Once we receive your returned item, we will inspect it and process your refund within 7 business days. Refunds will be issued to the original method of payment.
Exchanges
- We only offer exchanges for defective or damaged items.
- To initiate an exchange, please follow the same steps as above for returns.
- In the online return form, please select “exchange” as the reason for your return.
- Once we receive your returned item, we will inspect it and send you a replacement item within 7 business days.
Gifts
- If you received a gift from our website and you would like to return it, you will need to provide the gift giver’s name and order number.
- You will receive a gift credit or coupon for the value of your return.
- The gift giver will be notified of your return.
Shipping
- We offer free shipping on all orders over ₹500.
- Orders under ₹500 will have a shipping fee of ₹50.
- We ship all orders within 48 hours of receiving your order payment (including weekends).
- You will receive your order within 3-7 business days of shipment.
Contact Us
If you have any questions about our refund policy, contact us at contact@dbebe.in. or Whatsapp – +91 9016750926